Roomnix connector

Run your hotel from Claude and ChatGPT

Connect your own Claude or ChatGPT account to Roomnix PMS. Ask about today's arrivals, availability and rates in plain language, and let the assistant make the changes you ask for.

Connector URL

https://mcp.roomnix.com/mcp

Ozii and the Claude and ChatGPT connector are available on the Base and Pro plans.

New · built into Roomnix

Ozii, the AI assistant inside Roomnix

Prefer not to connect anything? Ozii is built into Roomnix and works the same way: ask in plain language and it answers from your hotel's live data.

Open Ozii inside Roomnix. There is nothing to install or connect.
Ask about arrivals, departures, availability, rates, bookings and reports.
Ozii prepares a change as a card. Nothing changes until you click to confirm it.
The same privacy rules as the connector below: guest contact and ID details are never shared, and no card is ever charged.
30 free credits to start, then prepaid credit packs with no subscription. Each message uses one credit; confirming a change is free.

How to connect

Claude

In Claude, open Settings → Connectors and choose "Add custom connector" (or find Roomnix in the directory once it is listed).
Name it Roomnix and paste the connector URL above. Leave the other fields empty.
Click Connect. Roomnix opens: sign in, choose the hotel and allow the connection.
In a new chat, make sure Roomnix is switched on in the tools menu, then ask a question.

ChatGPT

In ChatGPT, open Settings and the apps or connectors section, and add a custom MCP server (the menu names change between plans and versions).
Paste the connector URL above and choose OAuth as the authentication.
Roomnix opens: sign in, choose the hotel and allow the connection.
Start a chat with Roomnix enabled and ask a question.

What you approve

One hotel per connection. To use another hotel, connect again and choose it.
Read only, or read and change. Tick "Also allow changes" on the consent screen to let the assistant make changes.
The assistant acts as you and can only see and do what your Roomnix role allows. Admin, Manager and Receptionist users can connect.
Each hotel decides what assistants may do: off, read only, changes by Admins and Managers (the default), or changes by all front office roles.

What it can read

Daily summary, arrivals, departures and in-house guests
Bookings, with dates, room, guests, board, price, balance and notes
Availability, rates and restrictions by room type and date
Occupancy and revenue statistics, also day by day or month by month
Any report from the Reports screen (arrivals, revenue, occupancy, payments, outstanding balances, channels, nationality and more), within your role
Group bookings and every room in them
Housekeeping status, reminders, rooms out of service and room blocks
Links to a booking's confirmation and invoice PDFs

What it can change (if allowed)

Create, edit, cancel or mark a booking as no-show; correct the main guest's name
Create a group booking with several rooms, or add a room to an existing group
Check guests in and out, assign rooms
Record a payment already received, add an extra or discount, add a booking note
Set rates and restrictions (stop-sell, closed to arrival or departure, minimum and maximum stay, rooms to sell)
Put rooms out of service or back into service, block a room or remove a block
Create and complete reminders

Safety and privacy

Every change runs the same checks as Roomnix itself: room conflicts, your role, past dates and booking status. A change that fails a check is refused and nothing changes.
Changes are applied immediately. Claude and ChatGPT ask for your approval before each one; we recommend leaving that on.
Rate, availability and restriction changes are sent to your channel managers like changes made in Roomnix.
Every action is logged and shows in the booking history as, for example, "anna (via Claude)".
Guests' email addresses, phone numbers, addresses and ID or passport details are never shared with the assistant. Phone numbers and emails inside notes are hidden.
Roomnix never charges a card from a chat. Recording a payment only records money you already received.
Your Roomnix password is never given to the assistant. It gets a time-limited access token, and the data it reads goes to the AI company you connected.
Connections can only return to Claude and ChatGPT addresses, and the consent screen shows where it returns.
The person who connected and every Admin of the hotel get an email when an assistant is connected.
A connection ends by itself 90 days after it was made, and at once when that person's password changes.

Dates follow your hotel's day

"Today" and "tonight" mean your hotel's business day, which changes at the day-change time in your settings (usually 04:00), not at midnight. Between midnight and that time, a booking for "tonight" is made for the business day; if the date you give is the next business day, the assistant asks you to confirm first.

Things to ask

“How many arrivals do we have today, and which rooms are still dirty?”
“Is a Deluxe room free from December 20 to 23?”
“Book a Deluxe room for Anna Weber from December 20 to 23, 2 adults, BB, 120 EUR per night.”
“Show last month's revenue by channel.”
“Check in booking 1205.”
“Close December 31 to arrival and set a 3-night minimum for New Year's.”
“Put room 203 out of service from tomorrow for 3 days, AC repair.”

What it cannot do

Charge cards or take payments, refund or remove payments, send messages to guests, show guest contact or identity details, or change settings. These stay in Roomnix.

Disconnecting

Remove a connection in Roomnix under your name → AI connections, or in your assistant's connector settings. Hotel Admins see and can remove every connection to their hotel there. If a user loses access to the hotel, or their role changes, it applies to the connection at once.

Troubleshooting

"This connection request is not valid"

Close the window and connect again from your assistant. If it keeps happening, contact support.

"Not available yet"

The connector is being rolled out hotel by hotel. Contact support to have it enabled for your hotel.

No hotel to choose

Only Admin, Manager and Receptionist users can connect, and demo hotels cannot be connected.

"This connection was given read-only access"

Disconnect, connect again and tick "Also allow changes".

Questions or problems: support@roomnix.com · Privacy policy